Submitting a complaint or dispute

Your experience at DEA is very important to us. If you have had a negative experience or have a complaint about our clinic, we invite you to let us know so that we can work with you to find a solution. This helps us continue to improve and provide the best possible care.

You can always report your experience or complaint directly to us. We will then contact you to discuss the next step.

If you have a complaint or dispute that you would prefer to discuss with an independent party, this is also possible. We are affiliated with Erisietsmisgegaan. You can contact them by emailing info@erisietsmisgegaan.nl or by calling +31 (0)35 203 1585. They will act as an independent intermediary in the complaint or dispute.